S.M.A.R.T. Error 301 upon boot up with HP Laptop Computer


When booting  up we get this error 301 in the beginning of start up before the Windows screen even came out.  if you hit enter it boots right into windows and loads normally. Investigating a solution to this problem led us to a forum to the HP support site where one person suggested updating the BIOS.
updating the BIOS is not always the safest thing to do because it could leave you with a disabled computer should something happen in the middle of the installation like losing power. it’s important to have a backup of the BIOS before attempting to repair. This HP 2000 laptop has a recovery partition and HP tools partition as well and the regular windows 7 or Windows 10  partition on the hard drive which enables you to restore back to factory settings(if you have upgraded the operating system it will not bring it back to the upgraded state) . run Diagnostics even when the rest of the computer has failed. http://www.sevenforums.com/hardware-devices/279607-can-s-m-r-t-301-error-fixed-software.html

Posted in Uncategorized | 2 Comments

Windows 10 Upgrade popup Get Windows 10 appears on taskbar

Windows 10 upgrade popup

If you have received persistent messages popping up on the bottom of your taskbar pane in Windows 7 or Windows 8 there is good news for you. Its troublesome but most likely not a virus or malware.

Windows updates when configured to install updates automatically will install a startup autorun program that offers to let you upgrade to Windows 10.

“Microsoft is making Windows 10 available as a free upgrade for compatible devices that are running genuine Windows 7 Service Pack 1 or Windows 8.1 Update.
The free upgrade is a full version of Windows (not a trial or introductory version) and is available until July 29, 2016. Once you upgrade, you’ll have Windows 10 for free on that device.”
Source: http://windows.microsoft.com/en-us/windows-10/upgrade-to-windows-10-faq

If you would like to install Windows 10 here is some of what you need to know.

  • Windows 10 Home users will receive updates from Windows Update automatically when it’s available. Windows 10 Pro and Windows 10 Enterprise users will have the ability to postpone updates. The amount of time that Windows 10 Pro users can postpone updates is limited.
  • Small storage devices, like devices with 32GB hard drives or older devices with full hard drives, may need additional storage to complete the upgrade. You’ll see instructions during the upgrade telling you what to do. You may need to either remove unneeded files from your device, or insert a USB flash drive to complete the upgrade.
  • Some devices with either little free space available or smaller hard drives, like 32 GB storage PCs, may have little free space available after upgrading. You may free up disk space and easily delete files like temporary files or your previous version of Windows within the Storage system setting. Files for the previous version of Windows give you the option to remove Windows 10 and go back to your previous version of Windows. These files are automatically deleted a month after you upgrade. To free up space, you can delete them now.
  • An internet connection is required to perform the upgrade. Windows 10 is a large file — about 3 GB — and Internet access (ISP) fees might apply.
  • To check for device compatibility and other important installation information, visit your device manufacturer’s website. Manufacturer contact information can be found on the Contact Information page.
  • The upgradeability of a device includes factors beyond the system specification. This includes driver and firmware support, application compatibility, and feature support, regardless of whether or not the device meets the minimum system specification for Windows 10.
  • Support may vary by device. Find more information on the Windows Lifecycle page.
  • If your PC or tablet is currently running Windows 7 SP1 or Windows 8.1 Update, you can check to see if it meets the requirements by using ‘Check my PC’ in the Get Windows 10 app. To open the Get Windows 10 app, click on the small Windows icon found at the right end of the taskbar. If you don’t see it, visit our Windows 10 Q&A page for more info.
  • Many applications, files, and settings will migrate as part of the upgrade. However, some applications or settings may not migrate.
    • For anti-malware applications, Windows will check to see if your anti-malware subscription is current (not expired) and compatible during the upgrade.
    • If the anti-malware application is compatible and current, your application will be preserved during the upgrade to Windows 10.
    • If the anti-malware application is incompatible, Windows will uninstall your application while preserving your settings. After upgrade is complete, if your anti-malware provider has informed Microsoft that it has made a compatible version available for your active subscription, Windows will notify you to install the latest version available with the settings that were set prior to upgrade.
    • If your anti-malware subscription is not current (expired), Windows will uninstall your application and enable Windows Defender.
    • Some applications that came from your OEM may be removed prior to upgrade.
    • For certain third party applications, the “Get Windows 10” app will scan for application compatibility. If there is a known issue that will prevent the upgrade, you will be notified of the list of applications with known issues. You can choose to accept and the applications will be removed from the system prior to upgrade. Please be sure to copy the list before you accept the removal of the application.
  • Microsoft Family Safety child users with local accounts (accounts tied to the machine) will not have their safety settings migrated to Windows 10 during the upgrade. This means that after the upgrade to Windows 10 is complete, parents would need to setup safety settings for the child user along with a Microsoft account if they do not have one. To find out more about the changes, visit the FAQ page.
  • Some apps and content sold separately. Feature and app availability and experience may vary by device and market.

Source: https://www.microsoft.com/en-us/windows/windows-10-specifications?OCID=win10_null_vanity_win10specs#sysreqs

Posted in Anti Spyware, Computer Help, computer repair, Computer Repair Maine, malware, New Hampshire, onsite computer repair nh, spyware, Uncategorized, Windows 10 Upgrade, Windows Update | Tagged , , , , , , , , , , | Leave a comment

Remove or Prevent Viruses, Spyware, Malware, and Ransomware in Seacoast NH, Lakes Region NH

Source: Remove or Prevent Viruses, Spyware, Malware, and Ransomware in Seacoast NH, Lakes Region NH

Call now to schedule on site service.

Posted in Uncategorized | Leave a comment

ICE Cyber Crime Center |DIY Malware Removal Guide (a.k.a. Green Dot Money Pak virus removal)

This is a warning to New Hampshire residents about a new Green Dot Money Pak MALWARE scam targeting computers all over New Hampshire.



take control of your computer rapidly once it is downloaded.
It can disable your task manager and even pop up in safe mode.

connect to a remote IRC server and forward the data to cyber criminals without a computer user’s awareness.

It cannot be simply uninstalled or removed in control panel. The removal instructions  are advanced.

The typical scam involves popup malware demanding they purchase Green Dot Money Paks to avoid being arrested on a warrant.

If you are infected please call now or book on-site service by filling out the form below.

Typical scammers messages usually employ scare tactics telling residents they;

  • missed jury duty,
  • committed a red light violation or
  • owe money to the IRS
  • downloaded illegal internet content
  • visited illegal pornography websites

If Malware blocks your computer with a notice from the “ICE Cyber Crime Center”, call a computer technician immediately.

This malicious code locks the computers screen with a message that accuses the user of visiting illicit web sites, then advises the user to purchase $300 of Green Dot Money Paks to get their computer unlocked.

The good news is ICE Cyber Crime Center malware can be removed without any damage to the computer system in most cases.

The scam is spread to unsuspecting computers

To unlock a computer, the scam victims must use an unlocked computer to find information on removing the locked screen by googling  “ICE Cyber Crime Center |DIY Malware Removal Guide”

New Hampshire Residents with limited computer skills should contact a reputable computer expert to help unlock their computer.

If someone you do not know tells you to purchase Green Dot Money Paks and read the security numbers to them, they are being scammed.

Legitimate local, state, county and federal officials do not call to threaten residents with arrest and demand immediate payment with Money Paks.

–Bay City News

Posted in Computer Help, computer repair, Internet | Leave a comment

Hard Drive Failure in Dell Desktop

Hard Disk Drive Failure error on Dell desktop with Seagate Barracuda Hard Drive.

When I turn on power to computer (boot up) I get an error that reads:


No Boot Device Available

Hard Drive Repair and Data Recovery.There’s a lot of talk on the internet about the Seagate Barracuda 7200 RPM SATA hard drives failing in Dell desktop computer systems We’ve had a customer recently call from New Hampshire with a Dell desktop with the Seagate Barracuda 7200 RPM SATA hard drive. This customer diagnosed that during boot up the hard drive was not being recognized in the system BIOS and it was saying that no hard drive was installed in his Dell desktop computer. The customer saw the error message that hard drive was no longer reading so he called us for repair. We quickly noticed during our diagnosis that the hard drives main board had failed and ordered a new hard drive to get the computer working again fast.

Seagate brand hard drives are often installed in Dell desktop and laptop computers. We routinely have customers with these Seagate brand of hard drives lose data.

Hope is not lost for a failed hard drive
We can recover your data from failed hard disks many times when the so called experts tell you there is no data recovery possible for your computer.

Call today for a Data Recovery quote, or simply fill out the form below to schedule on site service.

data recovery services.

Windows 8 Recovery CD from Dell

One thing many people don’t realize until it’s too late with new PCs you have to make your own recovery DVD or else when you have a problem with the hard drive you have to call the computer manufacturer and ask them to send you new recovery  DVDs. Fortunately for this customer Dell gives you one free set of media recovery media for any desktop or laptop computer that you buy.  They know people forget to create the DVD recovery media. We were able to order new recovery media from Dell in just a couple days and when a new hard drive arrived We installed Windows 8, antivirus updates, drivers, spyware programs, and accounting software.
Our happy customers computer was back in working order within 2 hours of receiving the shipment of the new hard drive.


Call today for Hard Drive Repair and Data Recovery in New Hampshire (Seacoast and Lakes region NH)

Posted in computer errors, computer repair, Data Recovery, data recovery expert, data recovery nh, data recovery services, dvd files lost, fix computer error, get back personal files, get back photographs, hard drive recovery, Hardware, IT Service Company, lost files, New Hampshire, Notebook/Laptops, restoring files | Tagged , , , , | 3 Comments

Computer Repair Expert Shane Fowler in Rochester NH (603) 343-8331

Onsite Computer Repair Rochester NH | Maine

The computer that once brought you so much joy is now rendered virtually useless by your 12 year old nephew’s download over the weekend.

Will you ever let him use your computer again?shane fowler computer repair rochester nh That’s where I  come in.

Instead of carting your computer clear across town just call for Onsite computer repair

Call 8AM-6PM (603) 343-8331

Onsite Computer Repair NH | Maine

We come to you and fix your computer guaranteed in Lakes region and Seacoast of New Hampshire and Maine ( York County)

Please call or fill out the simple form below to schedule on sitecomputer repair.

Call 8AM-6PM (603) 343-8331

Computer Repair Service Area:

Onsite Computer Repair in New Hampshire

Rochester NH, Milton, Rollinsford, Barrington, Strafford, Somersworth,  Dover, Portsmouth, Ossipee, Wakefield Wolfeboro and  Alton Bay NH areas.

Onsite Computer Repair in Maine

Lebanon ME, Berwick, South Berwick North Berwick ME, Acton, Eliot, Kittery, Wells, Ogunquit, York, York Harbor, Alfred, Kittery  Point Maine Areas.

Call Now to speak to a computer technician immediately.

Call 8AM-6PM (603) 343-8331

Computer Repair Expert in Seacoast NH & ME (603) 343-8331 Dover, Rochester NH, Berwick ME..

Posted in Computer Help, computer repair, dover nh, IT Service Company, onsite computer repair nh, onsite computer repair Portsmouth NH, onsite computer repair Rochester NH, Popup Ad Removal, portsmouth nh, rochester nh | Tagged , , , , , , , | 5 Comments